Frank (not his real name): Dear waste of carbon, "Rebooting your cookies " is not the solution to a non working bouncing customer support email address. Please go join geek squad. sammi: that sounds like soem jackoff who doesnt know tech but knows buzzwords and just strings shit together. "of course im an IT guy! reboot the cookies into the USB and you can upload peak efficiency when you torrent the printer to its firewire wifi. and dont forget to cloud your gigabytes!"